- FreeWalkingToursLima.Org will not be held responsible for any loss, damage, or theft of belongings during the tour.
- The minimum number of participants required to run the free tour is two people. If a tour does not meet the minimum group size, we will inform you in advance.
- All free tours have a mandatory fee at the end of the tour (this is not optional), averaging between 25 and 30 soles per person.
- FreeWalkingToursLima.Org reserves the right to cancel any booked tour at any time due to force majeure, such as weather conditions, technical issues, strikes, or guide-related disruptions.
- FreeWalkingToursLima.Org reserves the right to accept or deny participation to any attendee who may jeopardise the tranquillity of the group or cause any other issues.
- To book a free tour on our website, participants must be of legal age and must agree to our company’s terms and conditions.
- Participants must inform FreeWalkingToursLima.Org at least 24 hours in advance if they are unable to attend the free tour.
- To book a paid tour, participants must pay at least 50% of the tour price upfront, with the remaining balance to be paid upon arrival in Lima, one day before the tour.
- To cancel a paid tour, participants must do so at least two days in advance—only then will our company issue a refund, deducting 5% of the total tour price.
- If a participant fails to attend a booked paid tour without prior notice, no refund or rescheduling will be issued.
- Cancellations of paid tours: You can always cancel the tour, but there will be no refund unless you cancel 48 hours in advance.
- Refunds: You can request a refund of your money as long as you cancel this tour 48 hours in advance. At the time of refunding you, we will deduct 5% of the total amount you paid because it is the commission that banks and PayPal charge to send money. Additionally, we do not cover the commission for sending money when making the refund.
- Payments to FreeWalkingToursLima.Org can be made via PayPal, Western Union, or credit cards such as Visa, Mastercard, and others.